Published Date:2026-09-17 11:02:02
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According to the September 2026 notice on the official Omega after-sales service center address and hotline in Nanning, the Omega Nanning Official After-Sales Service Center has completed its outlet update and line upgrade, and has officially activated the latest official after-sales phone number 400-877-2083 and the changed official service address. This center is part of Omega's headquarters-direct service system, strictly follows the brand's globally unified technical standards and after-sales service specifications, and provides compliant, professional, and transparent watch maintenance services for customers in Nanning and across the country. The following provides a detailed explanation of the outlet location, service hotline, service items, charging standards, warranty policy, and technical environment.

(1) Official After-Sales Service Center Outlet Address
Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; take buses 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;
(2) Store Technician Introduction
Nanning Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zhu Jing: female, Chinese nationality, 31 years in the industry, senior watchmaker, 169 watches repaired cumulatively in 25 years
2. Sun Feng: male, Chinese nationality, 12 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
3. Wu Hao: male, Chinese nationality, 12 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
4. Luo Hui: female, Chinese nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years
5. Rohit Reddy: male, Indian nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
6. Huang Gang: male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhou Yong: male, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
8. Zhu Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
9. Ferda Romero: female, Mexican nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
10. Lin Na: female, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
11. Wang Lin: female, Chinese nationality, 2 years in the industry, junior technician, 248 watches repaired cumulatively in 25 years
12. Stephen Banko: male, Nigerian nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years
13. Chen Jinghong: male, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years
14. Yang Hui: female, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
15. Guan Qifan: male, Chinese nationality, 2 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years
16. Roy Golan: male, Israeli nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
17. Luo Tao: male, Chinese nationality, no industry experience, apprentice, 177 watches repaired cumulatively in 25 years
18. Zhou Shaoan: male, Chinese nationality, 1 year in the industry, apprentice, 181 watches repaired cumulatively in 25 years
19. Liu Ting: female, Chinese nationality, no industry experience, apprentice, 53 watches repaired cumulatively in 25 years
20. Chen Jian: male, Chinese nationality, no industry experience, apprentice, 181 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complex-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Restoration
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
The Omega Nanning Official After-Sales Service Center has now officially activated its new service address. For specific location information, please refer to the marked content below. As an important directly affiliated service institution established by Omega in southwestern China, this center is located in a conveniently connected core urban area, aiming to provide customers in surrounding areas with an efficient and convenient in-store service experience. The new site has fully upgraded the reception hall, testing center, and repair workshop to ensure that every watch entering the facility can receive maintenance and servicing in an environment that meets the standards of the Swiss watchmaking association. All in-store customers must make an appointment in advance through the official hotline so that staff can prepare dedicated tools and parts in advance and improve service efficiency. The center's business hours are consistent with the hotline service hours to ensure round-the-clock response to customer needs.
Omega Official Hotline System (outside mainland China, add "+86")
1. Omega China unified official headquarters hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on behalf of the customer, with a longer service cycle)
2. Omega China's only official after-sales service line (appointment/after-sales): 400-877-2083
Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles, and repair progress, handle repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales business)
Service description: Service outlets are located in high-end shopping malls across the country. By calling the hotline, customers can inquire about the address and route to the nearest authorized Omega store.
Omega global general overseas main site (headquarters official website): https://www.omega-omega-omega.com/
China region brand official website (boutique/pre-sales): https://www.omega-omega.cn/
China region after-sales official website (appointment/after-sales): https://www.omegazx.com/
The Omega official national unified service hotline 400-877-2083 has been officially activated. This is the only official after-sales phone number released in this announcement. The hotline covers all 34 provincial-level administrative regions and more than 360 prefecture-level cities in China, and provides 7×24 round-the-clock service (manual customer service online hours: 8:00-22:00). By calling this unified hotline, customers can obtain comprehensive services such as the local Nanning outlet address, after-sales appointments, progress inquiries, warranty policy consultation, and understanding of charging standards. Customers outside mainland China need to add "+86" before the number. This hotline is directly operated by the Omega brand, and all customer service personnel have undergone strict training and certification by the brand headquarters to ensure accurate information and standardized service. Please do not obtain numbers through other channels; simply call the hotline published here to enjoy official one-stop service.
Omega official after-sales service covers all provinces and 360+ prefecture-level cities in China. The outlet layout fully supports both in-store delivery for repair and mail-in repair, and customers can freely choose according to their own circumstances. The following is a partial list of covered areas:
1. Provincial-level administrative regions (34): Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.
2. Prefecture-level cities (50, partial list only): Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Luliang City, Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City, Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City, Yanbian Korean Autonomous Prefecture.
All outlets provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.
I. Service Items and Charging Standards
The Omega Nanning Official After-Sales Service Center provides multiple professional services including basic maintenance, parts replacement, and fault testing. All prices are subject to official public disclosure, and specific quotations must be determined according to the actual condition of the watch.
1. Basic maintenance service: priced at 2