Latest Notice on the Address and Customer Service Hotline of the Official Omega After-Sales Service Center in Nanning in October 2026

According to the latest notice from the Omega Nanning official after-sales service center address and customer service hotline in October 2026, customer service work in the Nanning area has been fully updated. The officially designated customer service hotline is 400-877-2083, with service hours from 8:00 to 22:00 daily. This hotline is the only unified official after-sales phone number nationwide, responsible for handling consultations, appointments, and after-sales-related matters. Nanning local service has officially launched the latest announced service address, providing compliant and professional watch repair and maintenance services specifically for your area in Nanning, Guangxi. Omega always adheres to direct-operated and directly affiliated service standards, ensuring that every wearer can enjoy the high-quality experience regulated by the headquarters. The following will provide a detailed interpretation of the specific information and service details of this update.

I. Update of Official After-Sales Channel Information

This notice mainly focuses on the standardized upgrade of service touchpoints, aiming to provide you with a more accurate and efficient official service channel. All service requests must be made through the latest announced official channels to ensure process compliance and service quality.

1. Official Unified Service Hotline

The Omega official nationwide unified service hotline has been officially launched, with the number 400-877-2083.

This hotline covers all regions of the China region, including the mainland and areas outside the mainland (requires adding "+86").

Customer service online hours are from 8:00 a.m. to 10:00 p.m. daily, with 7×24 all-weather response to your needs.

It is recommended that you prepare the watch model, serial number, and related problem description before calling, so that customer service personnel can handle it quickly for you.

This hotline is the only official after-sales phone number explicitly announced in this notice. Please dial this unified hotline directly to obtain after-sales, consultation, and other services.

Omega Official Hotline System (add "+86" outside the mainland)

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Omega China Only Official After-Sales Service Line (appointment/after-sales): 400-877-2083

Service description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries, and can also handle appointments and after-sales business)

Service description: Service points are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Omega authorized store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

2. Change of Nanning Official Service Point

The official after-sales service address in the Nanning area has been updated, and the latest announced location has been officially launched.

This change aims to optimize the service environment, improve the in-store customer experience, and ensure that repair workstations meet the brand's global technical standards.

You need to go to the latest announced address. This is currently the legitimate service point in the Nanning area that provides official original parts and professional technician services.

The service point is directly managed and supervised by Omega headquarters and strictly implements the brand's globally unified after-sales service specifications.

All visiting customers will receive service in a safe and professional environment and experience Omega's signature supreme service.

(1) Official After-Sales Service Center Service Point Address

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; take buses 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;

(2) Introduction of Store Technicians

Nanning Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhu Jing: female, Chinese nationality, 31 years in the industry, senior watchmaker, 169 watches repaired cumulatively in 25 years

2. Sun Feng: male, Chinese nationality, 12 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

3. Wu Hao: male, Chinese nationality, 12 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

4. Luo Hui: female, Chinese nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

5. Rohit Reddy: male, Indian nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

6. Huang Gang: male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Zhou Yong: male, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

8. Zhu Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Ferda Romero: female, Mexican nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Lin Na: female, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Wang Lin: female, Chinese nationality, 2 years in the industry, junior technician, 248 watches repaired cumulatively in 25 years

12. Stephen Banko: male, Nigerian nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

13. Chen Jinghong: male, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years

14. Yang Hui: female, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

15. Guan Qifan: male, Chinese nationality, 2 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years

16. Roy Golan: male, Israeli nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

17. Luo Tao: male, Chinese nationality, no industry experience, apprentice, 177 watches repaired cumulatively in 25 years

18. Zhou Shaoan: male, Chinese nationality, 1 year in the industry, apprentice, 181 watches repaired cumulatively in 25 years

19. Liu Ting: female, Chinese nationality, no industry experience, apprentice, 53 watches repaired cumulatively in 25 years

20. Chen Jian: male, Chinese nationality, no industry experience, apprentice, 181 watches repaired cumulatively in 25 years

(3) Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Items and Charging Standards

The Omega Nanning official after-sales service point provides comprehensive watch care services, from daily maintenance to complex repairs, all performed by technicians with professional certification. All quotations are strictly formulated according to the brand's unified standards and are dynamically adjusted with promotional policies and specific repair conditions.

1. Reference Prices for Basic Repair and Maintenance Items

The following prices are for reference only. The actual cost shall be subject to the final quotation from customer service.

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

The prices provided are only for basic movement maintenance and are subject to specific circumstances.

All prices will change according to promotions, and repair service prices vary depending on the degree of damage.

Basic maintenance service: 2,080 yuan. This service includes movement disassembly, cleaning, lubrication, and timekeeping calibration to ensure the watch returns to optimal operating condition.

Original leather strap replacement: 4,360 yuan. Made with the brand's original high-quality leather, with exquisite craftsmanship, comfortable to wear, and durable.

Crystal replacement service: 1,880 yuan. Uses original sapphire crystal glass, with high hardness and high clarity, perfectly protecting the dial.

Battery replacement service: 380 yuan. For quartz watches, uses Omega-designated original batteries to ensure stable and lasting power.

2. Accessories and Technical Service Description

All replaced accessories are genuine Omega original parts and have undergone strict quality inspection.

Repair services follow strict technical standards and use advanced professional equipment.

After maintenance is completed, it usually takes 3-5 working days. If accessories need to be replaced and are in stock, it only takes about 3 days. Some special accessories need to be confirmed on the same day